Fingerprint reader not working on Chrome

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, anatoly_LP, chantieLP, Israel, JoeSiegrist, robyn

Re: Fingerprint reader not working on Chrome

Postby NIronwolf » Fri Feb 15, 2013 1:59 pm

It seems this problem is back with 2.0.20/21. I can't seem to get a Binary version to stick now though.
Posts: 1
Joined: Fri Feb 15, 2013 1:57 pm

Re: Fingerprint reader not working on Chrome

Postby Mau » Tue Jun 04, 2013 11:45 pm

Hello, it seems every now and then, after I update Lastpass the fingerprint login stops working on both Firefox AND Chrome. What i do to resolve this issue is to disable (uncheck) "Fingerprint Reader Authentication" from MyLastPassVault\Security. After that i check it back again and it starts working.

In case the following didn't work, (all) my steps where:

1) Uninstalled all lastpass components from windows/browsers
2) Reinstalled lastpass
3) Disabled "Fingerprint Reader Authentication" from MyLastPassVault\Security
4) Closed all browsers
5) Went into one browser (Firefox) and enabled "Fingerprint Reader Authentication" from MyLastPassVault\Security

I hope this helps.

P.S. I am on a Lenovo T530 with integrated fingerprint reader.
Posts: 1
Joined: Tue Jun 04, 2013 11:39 pm

Re: Fingerprint reader not working on Chrome

Postby Strayer » Tue Jul 02, 2013 6:09 am

I have the same issue. I own a ThinkPad T520, so there may be a connection.
It seems like this only happens when I'm in the office and the T520 sits on its docking station.

One other thing I noticed is that, contrary to other applications, LastPass doesn't activate the green light on the scanner when it asks for the fingerprint. (That is: Never - even not when it is working)
Posts: 2
Joined: Wed Jun 22, 2011 3:20 am


Return to General Support & Troubleshooting

Who is online

Users browsing this forum: gabier, locombiano and 23 guests