The new IE plugin does not work in IE8

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The new IE plugin does not work in IE8

Postby elliotkatz » Wed Jun 20, 2012 5:00 pm

Ever since I installed the latest plugin, LastPass stopped working in IE8. I click the icon and ask for my Vault, and it takes me to an error page telling me to enable the LastPass toolbar. It is enabled. Can I drop back to the previous version which was working? :|
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Re: The new IE plugin does not work in IE8

Postby Lazy Bones » Thu Jun 21, 2012 10:49 am

I don't know what the problem is here, but LastPass on my IE8 is almost unusable. It will place the LP icon in the sign-in boxes, but not fill in. When I try to open the vault, nine times out of ten it shows an empty vault, :( and that's VERY scarey. When the vault DOES open, it shows all the proper information, but it just won't post at the site. I have posted elswhere on this site the login problems with LP and Windows. I've had to go back to RoboForm on my Windows desktop, because LP just isn't ready for prime time there. On my Android tablet, however, LP shines, and RoboForm is the dog. Maybe a merger of the two companies would make one product that works well in both worlds?
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Re: The new IE plugin does not work in IE8

Postby jpenny84 » Thu Jun 21, 2012 11:00 pm

I tested LastPass 2.0 in IE 8 on a Windows XP machine and it worked fine for me. I would maybe open a support ticket so they can investigate your issue.
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Re: The new IE plugin does not work in IE8

Postby Agent88 » Fri Jun 22, 2012 12:16 pm

Doesn't work on my IE9, either. Downloaded v.1.9 and found I had to log back into my LastPass, and then have LastPass log into my browser to get the red star overlay the grayed out icon. The new 2.0 upgrade seems to be really buggy.

Edit: I just got through playing around with both my 32bit and 64bit browsers, and it appears the issue is with the 64bit IE9. I have LP version 1.9 on my 32bit IE9 and it works fine. With LP 2.0 on the 64bit IE9, the toolbar is greyed out and no amount of effort (Managing add-ons, etc) will change it to enabled (red), even though it reports enabled.
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Re: The new IE plugin does not work in IE8

Postby Agent88 » Sat Jun 23, 2012 8:33 pm

Just installed LastPass v2.0.2 and now everything works as advertised.
BTW: the LP installer for IE installs plug-ins for both 32bit and 64bit versions at one time.
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Re: The new IE plugin does not work in IE8

Postby tlfillingim » Thu Jun 28, 2012 11:15 am

I, too, had problems with v2.0.0 on IE8; although my problems were a little different than those described above (empty vault, no filling of any site).

v2.0.2 seemed to fix my problems as well.
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Re: The new IE plugin does not work in IE8

Postby Lazy Bones » Thu Jun 28, 2012 11:23 am

How do I check the version installed on my machine?
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Re: The new IE plugin does not work in IE8

Postby tlfillingim » Thu Jun 28, 2012 11:50 am

Lazy Bones wrote:How do I check the version installed on my machine?

In IE8: Lastpass Button -> Tools -> About..
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Re: The new IE plugin does not work in IE8

Postby Agent88 » Thu Jun 28, 2012 10:30 pm

Agent88 wrote:Just installed LastPass v2.0.2 and now everything works as advertised.
BTW: the LP installer for IE installs plug-ins for both 32bit and 64bit versions at one time.


Not so.... worked only until browser closed. Upon re-opening browser, back to the same-o, same-o.

I think support recognizes the issue and is working on a fix, but as of 6/28 no solution that I am aware of.
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Re: The new IE plugin does not work in IE8

Postby Agent88 » Tue Jul 03, 2012 5:41 pm

Agent88 wrote:
Agent88 wrote:Just installed LastPass v2.0.2 and now everything works as advertised.
BTW: the LP installer for IE installs plug-ins for both 32bit and 64bit versions at one time.


Not so.... worked only until browser closed. Upon re-opening browser, back to the same-o, same-o.

I think support recognizes the issue and is working on a fix, but as of 6/28 no solution that I am aware of.


They may have repaired it today. I had given up and ignored LP for several days when all of a sudden I noticed the red star logos appeared in my browser. Sure enough, I checked both the 32bit and 64bit IE browsers and they report v 2.0.2 plug-in and 2.0.0.0 toolbar and they appear to work. Have no idea how long this will last, but as of today, at least, I can report that mine is working. Don't expect me to explain why.... I just assume it is on LP server end.
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