The indicated page lists the only supported fingerprint readers as:
- 'AuthenTec fingerprint readers on computers running Windows 7+, the latest version of AuthenTec TrueSuite, and Internet Explorer, Firefox, or Chrome
- 'UPEK (now a part of AuthenTec) fingerprint readers on computers running Mac OS X 10.4+, the latest version of TrueSuite for MAC, and Safari, Firefox, or Chrome
The integrated fingerprint readers in Lenovo notebooks ARE Upek readers. The Upek and Lenovo websites and documentation state this, and the Windows Device Manager confirms it; clicking on 'Biometric Devices' reveals a 'TouchChip Fingerprint Coprocessor (WBF advanced mode)', which is a Upek device. The properties tab of the device lists Upek as both the Manufacturer and source of the driver. As mentioned on the Upek website, the Lenovo fingerprint and security software is also just a rebranded and customised version of Upek's Protector Suite. Hence, I do not understand why LastPass does not recognise the Lenovo fingerprint reader as a supported device?
The same page you provided the link to [http://helpdesk.lastpass.com/security-options/fingerprint/
] indicates that LastPass checks for a 'supported' fingerprint device by finding the presence of either of the following drivers:
- 'Please ensure TrueAPI.dll is present on your system (typically in C:\Program Files\Common Files\AuthenTec)
- 'Please ensure VtApi.framework is present on your system (typically in /Library/Frameworks
If I am interpreting everything correctly, then perhaps the error lies here. Your website lists AuthenTec and Upek readers as supported, however as quoted above it states 'AuthenTec...on...Windows 7+
' and 'UPEK...on...Mac OS X 10.4+
.' The Lenovo readers are Upek, but run on a Windows 7+ OS. Does LastPass check for the presence of a Upek device/drivers on a Windows OS? If not, it would seem relatively simple to resolve this issue by simply adding this option/functionality to LastPass, and would be of obvious advantage to your company...
As my device IS a Upek one, is there any way I am able to get the LastPass Online Vault's security tab/section to recognise my device as 'supported'? Perhaps if I were to simply install only the mentioned VtApi.framework or TrueAPI.dll in the listed locations? If this would resolve the issue, please provide me with a copy of these files, as I have been unable to locate stand-alone versions of them on the web.