Custom Form Fields Not Retained

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, Israel, anatoly_LP, chantieLP, robyn, JoeSiegrist

Custom Form Fields Not Retained

Postby abuladeen » Mon Jun 29, 2020 4:45 pm

I'm using LastPass with the Chrome browser with an Asus Flip A302C Chromebook.

Using the Edit Form Fields button in the Edit password dialog box, I defined custom form fields to log in to the federal payments website, EFTPS at After creating and populating the fields, I saved the account information in LastPass, then tested it to make sure the EFTPS login fields were filled correctly.

However, returning to the website a day or two later, I found that some or all of the custom form fields had disappeared. I repeated this series of events a number of times because I couldn't believe this loss of data was really happening.

I'm seeing a couple forum posts from about four years ago reporting this problem. Other than the suggestion that Save All Entered Data is a more reliable way to accomplish the same thing, I'm not sure I see anything that looks like a solution. Even if Save All Entered Data works, manually creating the custom fields ought to work too.

Any help with this?
Posts: 2
Joined: Mon Dec 08, 2014 3:17 pm

Return to General Support & Troubleshooting

Who is online

Users browsing this forum: bosspublic351 and 37 guests