LastPass authenticator - DEVICE PAIRING FAILED [iphone]

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LastPass authenticator - DEVICE PAIRING FAILED [iphone]

Postby vasekp606 » Wed Jan 01, 2020 12:50 pm

Hi,

I wanted to use LastPass authenticator together with my LastPass. I've installed the authenticator on my iphone (the device is listed among my mobile devices under the account settings). Following the instructions when setting up the multifactor authentication, I tried to scan the generated barcode but it always failed on DEVICE PAIRING FAILED. An unexpected error has occured (com.logmein.lpa.errors / -1).

Any idea how to fix it?

thank you.

vaclav
vasekp606
 
Posts: 1
Joined: Wed Jan 01, 2020 12:44 pm

Re: LastPass authenticator - DEVICE PAIRING FAILED [iphone]

Postby tonofrio98 » Thu Jan 23, 2020 2:05 pm

I have the same issue for 20% of my users. Please advise.

Thanks,

Tony
tonofrio98
 
Posts: 1
Joined: Thu Jan 23, 2020 2:04 pm

Re: LastPass authenticator - DEVICE PAIRING FAILED [iphone]

Postby BigLake47Irene » Wed Feb 12, 2020 11:45 am

I have this same problem and by it I am unable to use LastPass. My employer's license for me is being wasted.

LastPass Support - PLEASE reply to this problem!
BigLake47Irene
 
Posts: 2
Joined: Wed Feb 12, 2020 11:41 am

Re: LastPass authenticator - DEVICE PAIRING FAILED [iphone]

Postby BigLake47Irene » Wed Feb 12, 2020 11:46 am

I have this same problem and by it I am unable to use LastPass. My employer's license for me is being wasted.

LastPass Support - PLEASE reply to this problem!

Thanks in advance, Irene
BigLake47Irene
 
Posts: 2
Joined: Wed Feb 12, 2020 11:41 am


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