iPhone “FaceId” won’t open LastPass

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iPhone “FaceId” won’t open LastPass

Postby RandMart3 » Sat Dec 28, 2019 7:19 pm

When I try to open LastPass I have to enter the password every time. The Face ID on my iPhone XR won’t open the app. Once I have the app open it will work perfectly filling in the passwords and logging me in the way it is supposed to. I have checked the phone and it says LastPass is one of the apps that is using the Face ID feature. Did I miss something when I set up the Face ID option? I am open to any ideas!
Thanks,
RandMart3
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Re: iPhone “FaceId” won’t open LastPass

Postby hans043565 » Wed Jan 01, 2020 7:23 am

I have the same problem too.
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Re: iPhone “FaceId” won’t open LastPass

Postby jcowgell246 » Tue Jan 14, 2020 5:53 pm

I have the same problem. Very frustrating. LastPass works well on PC. On my iPhone, always prompts me for Master Password despite the fact that I configure it to use Face ID.
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Re: iPhone “FaceId” won’t open LastPass

Postby KetsOne » Tue Feb 11, 2020 12:39 pm

Hey, i have the exact same problem.
Very disappointing.
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Re: iPhone “FaceId” won’t open LastPass

Postby raj307 » Fri Feb 14, 2020 4:29 pm

Agreed. I have the same problem. Unable to location a solution. Would be great if someone knows an answer to post one here.
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Re: iPhone “FaceId” won’t open LastPass

Postby raj307 » Fri Feb 14, 2020 4:35 pm

I think I may have a solution. I went to iOS app, then "Security." I turned off "Use Face ID". Then I turned back on "Use Face ID" and also Face ID for "Account Recovery" options. This seems to have solved the problem. I hope this helps others.
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