jpenny84 Wrote:The first thing people need to do when seeing fields erroneously filled is to check the site entry's form fields. This dialog is accessed via the wrench icon in the lower left hand corner of the site entry's edit window. Remove any fields with data that shouldn't be there.
If the extension continues to capture bad fields, then the next step will be to re-create the site entry using Save All Entered Data. This will be a static snapshot that will never change.
Thanks for responding but your message is difficult to follow. It sounds like you're saying the issue is that LastPass has form fields specified for the site that are being filled and that these fields need to be removed. But (in our case) the only fields that LastPass has are Username (which our case is email address) and Password, so obviously we're not going remove that field.This is clearly a bug.
It wasn't happening before last week, and now it is, and it is being reported by, and happening to multiple people (for example, everyone in my organization). We spent a lot of time troubleshooting this internally and would appreciate LastPass recognizing and investigating the issue. I posted this as a bug and my post was moved to 'general support & troubleshoot' which would indicate that they are NOT acknowledging it.
For now, all our users have been instructed to disable LastPass and if this issue is not addressed (or at least acknowledged) soon we will be seek another solution for our organization.