Help with the Windows installer (lastpass.exe)
Moderators: admin, anatoly_LP, chantieLP, JoeSiegrist, robyn
I have been trying to update LastPass on Windows 10 Firefox 68.0.1 Each time, the update progress hangs up at about 20% complete. LastPass icon in tray turns yellow and I am told it was unable to connect to the server...fix internet connection. There is nothing wrong with my connection. I contacted tech support which has told me twice to clear my cache and history. I've done both within LastPass advanced options and within Firefox (cleared cookies, cache, history). I even uninstalled and reinstalled the Firefox LastPass extension. Still unable to update and still getting the same message. I can still use LastPass and access my vault, but I am afraid I will lose functionality over time if I can't update. Can someone recommend a fix?
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