Can't edit user profile

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Can't edit user profile

Postby leslumb68 » Tue Jul 09, 2019 3:42 pm

Trying to view my user profile I get:

ucp.php?i=164

This page isn’t working forums.lastpass.com is currently unable to handle this request.
HTTP ERROR 500

That's a bit poor isn't it
leslumb68
 
Posts: 17
Joined: Fri Oct 17, 2014 2:41 pm

Re: Can't edit user profile

Postby leslumb68 » Tue Jul 09, 2019 3:45 pm

Hey I just noticed I raised the same issue in January 2017 - A FULL TWO AND A HALF YEARS AGO!!!

Jesus you guys are really poor aren't you. I am going to have to seriously think about whether I want such an inept shower to manage my passwords.
leslumb68
 
Posts: 17
Joined: Fri Oct 17, 2014 2:41 pm

Re: Can't edit user profile

Postby jpenny84 » Tue Jul 09, 2019 6:06 pm

There's no forum password, signatures are switched off and LastPass manages the usernames. There's really no user profile that needs to be edited.

File a support ticket and complain directly to the company, if you feel like it.
jpenny84
 
Posts: 8796
Joined: Tue Mar 06, 2012 9:10 pm

Re: Can't edit user profile

Postby leslumb68 » Wed Jul 10, 2019 10:54 am

If there's no forum password then that woukld seem to be an issue for users locked out of LP who require assistance. How dumb.

As for not being able to edit a user profile, why is the menu visible?

As for complaining to LP, since they seem to ignore all support requests I really don;t think there's any point. If they want to annoy and lose their users they are doing a great job.
leslumb68
 
Posts: 17
Joined: Fri Oct 17, 2014 2:41 pm


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