Support Model Epic Fail

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Support Model Epic Fail

Postby jperry729 » Thu Jun 13, 2019 1:44 pm

I can't believe you went to an email only support model. You have complete control over everything my users can access and they are locked out with no recourse other than to wait for you to get around to answering an email. I use to love Lastpass and proselytized at every opportunity. You're support model is unacceptable for the importance and critically of the service you offer. I will not be renewing my business or personal accounts.

You suck and that's sad.
jperry729
 
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Joined: Thu Jun 13, 2019 1:39 pm

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