Vault not Displaying in iOS 10.3.3

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, Israel, anatoly_LP, chantieLP, robyn, JoeSiegrist

Vault not Displaying in iOS 10.3.3

Postby planz » Sat Jun 08, 2019 11:08 am

Hello

A few days ago my lastpass premium app stopped working on my iPad running iOS 10.3.3.

It doesn't display my vault contents nor does the browser function.

However, I can still auto fill using lastpass in safari.

I have tried refreshing the vault and clearing all caches .

I have deleted the app and downloaded and reinstalled the app with no solution.

When I downloaded I received a message saying my iPad was not compatible with the latest version and did I want to download the last compatible version which I did. I'm running lastpass version 4.5.4.

Please help
planz
 
Posts: 2
Joined: Sat Jun 08, 2019 10:52 am

Re: Vault not Displaying in iOS 10.3.3

Postby ange122 » Sat Jun 08, 2019 6:45 pm

I am having the same issue but on my iPhone iOS version 10.2.1 my vault is not showing up and I've also tried deleting the app and reinstalled it having to use the old version of lastpass 4.5.4 please help
ange122
 
Posts: 3
Joined: Sat Jun 08, 2019 6:41 pm

Re: Vault not Displaying in iOS 10.3.3

Postby ange122 » Sat Jun 08, 2019 7:28 pm

I am having the same issue but on my iPhone iOS version 10.2.1 my vault is not showing up and I've also tried deleting the app and reinstalled it having to use the old version of lastpass 4.5.4 please help
ange122
 
Posts: 3
Joined: Sat Jun 08, 2019 6:41 pm

Re: Vault not Displaying in iOS 10.3.3

Postby tosanru » Fri Jun 14, 2019 3:32 pm

I noticed the vault shows up if you turn your
phone to trigger the Landscape mode.
tosanru
 
Posts: 2
Joined: Fri Jun 07, 2019 8:45 am

Re: Vault not Displaying in iOS 10.3.3

Postby planz » Fri Jun 14, 2019 3:55 pm

Turning my iPad to landscape doesn't solve my issue. The lastpass vault still will not display.
planz
 
Posts: 2
Joined: Sat Jun 08, 2019 10:52 am

Re: Vault not Displaying in iOS 10.3.3

Postby ange122 » Sat Jun 15, 2019 1:54 am

Whoa it worked for me!
ange122
 
Posts: 3
Joined: Sat Jun 08, 2019 6:41 pm


Return to General Support & Troubleshooting

Who is online

Users browsing this forum: dandmjor340 and 118 guests