LastPass Account Recovery on Mobile - beta

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LastPass Account Recovery on Mobile - beta

Postby akosLP » Wed Mar 27, 2019 3:54 pm

Dear LastPass users,

As you all know, LastPass takes away the burden of remembering passwords – and getting locked out of your accounts. But what if you forget your LastPass Master Password? That’s the one password you still need to remember, and as a direct result of our Zero Knowledge security model, resetting it is not as easy as on an ordinary website.

Enter Account Recovery on Mobile. Available on iOS Testflight and the Android Beta channels, users who have downloaded and logged into the LastPass iOS/Android beta apps can recover their accounts very easily.

Try this new feature out, and give us feedback! Note: at this time, we only recommend testing this feature with two-factor authentication disabled.

1 - Enable Mobile Account Recovery in the Security menu

2 - Log out and press “Forgot Password” on the login screen

3 - Enter your email and press “Recover Account”

4 - Confirm your fingerprint and then enter your new master password. That’s it!

5 - Now log in with your new master password

Download the iOS version via Testflight:
Get the Android app by navigating to the Play Store page and opting in into the beta program:

Any questions or feedback? Drop us a note here on the forums.
The LastPass mobile team
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