Cannot pair my Yubikey with Lastpass

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Cannot pair my Yubikey with Lastpass

Postby svensven » Fri Oct 16, 2015 5:53 am

Hi

I do have a Lastpass premium account and have some problems to pair my Yubikey Standard with Lastpass.
When I'm following the instructions going into two-factor tab in lastpass and focus on "Yubikey #1" filed and push the button on my key, the string does not get filled.
When using the key with other accounts the key lights up when it can be pushed, but not in this case.

Tried both on my Mac and Windows PC.

Regards
Sven
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Re: Cannot pair my Yubikey with Lastpass

Postby bose86 » Sat Oct 17, 2015 7:48 pm

Hi,

I am encountering this exact same issue. The Yubikey works fine with my Google account, but not with Lastpass Premium. What gives? Max OSX Yosemite, Chrome.

Thanks,
D
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Re: Cannot pair my Yubikey with Lastpass

Postby svensven » Mon Oct 19, 2015 3:12 am

Using it for my Google account as well, but with Lastpass it seems to be a problem.. :/
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Re: Cannot pair my Yubikey with Lastpass

Postby jl818 » Fri Oct 23, 2015 12:11 am

I also have a Yubikey Neo which I use with several other accounts -- the key works. But when I follow the instructions for setting it up with my Lastpass account, nothing happens when I tap the key with the cursor active in the field. No dots appear.
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Re: Cannot pair my Yubikey with Lastpass

Postby josh225 » Fri Oct 23, 2015 11:10 am

I'm seeing the same issue, using OS X 10.10.5, in both Chrome and Safari. My YubiKey works just fine with Github, but LastPass appears to be ignoring it.
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Re: Cannot pair my Yubikey with Lastpass

Postby antman313 » Sat Oct 24, 2015 6:55 pm

since today my yubikey edge isn't seen anymore. so i cant login into lp with my OTP. If i want to register it again now the following error is comeing.

An error occurred.
At least one of the YubiKey tokens provided failed to validate.

with all my other accounts my yubikey with OTP and two factor auth is working well. but now here not.

i use chrome, windows 8.1, yubikey edge (newest version, bought for 14 days over amazone.de)

any idea?

thanks
andy
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Re: Cannot pair my Yubikey with Lastpass

Postby alessandro327 » Sat Oct 31, 2015 2:59 pm

Same problem here!
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Re: Cannot pair my Yubikey with Lastpass

Postby alessandro327 » Sat Oct 31, 2015 3:05 pm

Same problem here!
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Re: Cannot pair my Yubikey with Lastpass

Postby nyarbrough968 » Tue Dec 01, 2015 9:38 am

Same problem here a month later. This is the only page that shows up in Google... :(
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Re: Cannot pair my Yubikey with Lastpass

Postby nyarbrough968 » Tue Dec 01, 2015 8:23 pm

For the win! :)

Jed @ LastPass Support Wrote:Thank you for contacting LastPass Support.

You need to set your YubiKey configuration to OTP authentication mode:

http://www.yubico.com/products/services ... bikey-otp/

Once that is done, visit the following URL: https://lastpass.com/debug.php and where it says 'YubiKey with LastPass', run the authenticator to make sure everything is working properly.

If no issues found, try to setup the YubiKey once again:

https://helpdesk.lastpass.com/security- ... ntication/

Let me know how it goes.

Best,
Jed
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