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Can't edit user profile

PostPosted: Tue Jul 09, 2019 3:42 pm
by leslumb68
Trying to view my user profile I get:

ucp.php?i=164

This page isn’t working forums.lastpass.com is currently unable to handle this request.
HTTP ERROR 500

That's a bit poor isn't it

Re: Can't edit user profile

PostPosted: Tue Jul 09, 2019 3:45 pm
by leslumb68
Hey I just noticed I raised the same issue in January 2017 - A FULL TWO AND A HALF YEARS AGO!!!

Jesus you guys are really poor aren't you. I am going to have to seriously think about whether I want such an inept shower to manage my passwords.

Re: Can't edit user profile

PostPosted: Tue Jul 09, 2019 6:06 pm
by jpenny84
There's no forum password, signatures are switched off and LastPass manages the usernames. There's really no user profile that needs to be edited.

File a support ticket and complain directly to the company, if you feel like it.

Re: Can't edit user profile

PostPosted: Wed Jul 10, 2019 10:54 am
by leslumb68
If there's no forum password then that woukld seem to be an issue for users locked out of LP who require assistance. How dumb.

As for not being able to edit a user profile, why is the menu visible?

As for complaining to LP, since they seem to ignore all support requests I really don;t think there's any point. If they want to annoy and lose their users they are doing a great job.