Need Faster Feedback / Support

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Need Faster Feedback / Support

Postby sharon692 » Fri Nov 02, 2018 11:57 am

It's often urgent to be able to get into a website. When it does not work, its a massive issue as support is not fast enough.
sharon692
 
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Re: Need Faster Feedback / Support

Postby Rich4422 » Fri Nov 02, 2018 9:40 pm

It's impossible to offer urgent support. Only Enterprise customers have direct customer support.
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Re: Need Faster Feedback / Support

Postby sharon692 » Mon Nov 05, 2018 5:21 am

Then make your FAQ and help section more user friendly - its impossible to find an answer there!
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