Unable to login to LastPass on Firefox/Ubuntu

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Unable to login to LastPass on Firefox/Ubuntu

Postby rddunphy » Wed Oct 31, 2018 5:39 am

Hi,

I'm having trouble logging into LastPass using the Firefox toolbar on Linux. If I click on the grey LastPass icon, the login window flashes, but then immediately disappears. If I log in through the website, the icon turns red and everything is fine from there on. (I'm getting the same issue on several computers with different versions of Ubuntu, but not when I use other browsers or boot into Windows.)

Here's my current set up:

LastPass Firefox Toolbar 4.18.1
Firfox 63.0
Ubuntu 18.04.1

I hope this can be fixed soon, as it's quite irritating! Thanks.
rddunphy
 
Posts: 1
Joined: Wed Oct 31, 2018 5:26 am

Re: Unable to login to LastPass on Firefox/Ubuntu

Postby nplus » Tue Nov 13, 2018 4:38 pm

I'm in the same boat.. thanks for the work-around to get the plugin logged in.
nplus
 
Posts: 4
Joined: Sun Mar 23, 2014 11:41 am

Re: Unable to login to LastPass on Firefox/Ubuntu

Postby jpenny84 » Tue Nov 13, 2018 4:43 pm

This is due to a bug with a third party component, not LastPass.

viewtopic.php?f=12&t=300515&hilit=Firefox+Ubuntu&start=40#p1054075
jpenny84
 
Posts: 8384
Joined: Tue Mar 06, 2012 9:10 pm

Re: Unable to login to LastPass on Firefox/Ubuntu

Postby GAJ » Mon Nov 26, 2018 11:36 am

An even easier way to login, without going through the LastPass website:

- right-click the Lastpass icon in the taskbar
- select 'LastPass' will open a (local) login page (similar to the one in the drop-down)
- fill in your credentials
- done
GAJ
 
Posts: 2
Joined: Thu Aug 10, 2017 3:57 am

Re: Unable to login to LastPass on Firefox/Ubuntu

Postby jpenny84 » Wed Nov 28, 2018 1:45 am

This thread has been locked due to spam bots posting to it. Please start a new thread or contact support directly via the ticketing system if you require any further clarification: https://www.lastpass.com/supportticket.php
jpenny84
 
Posts: 8384
Joined: Tue Mar 06, 2012 9:10 pm


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