Verification email delay

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Verification email delay

Postby entr0cks » Sat Oct 06, 2018 4:00 am

Hi, would like to know why a verification email arrived 2+ hours after requesting it?
Was in the woods and forgot a password to a service, used the lastpass website to login to check what my credentials were. Greeted by a notice to check my email for a verification email - nothing...
That was very much not okay!
entr0cks
 
Posts: 1
Joined: Sat Oct 06, 2018 3:56 am

Re: Verification email delay

Postby Rich4422 » Sat Oct 06, 2018 6:28 pm

A small subset of LastPass customers would have been unable to receive emails from support@lastpass.com and do-not-reply-support@lastpass.com for account-related events (new user invitations, device verification, etc.).

The issue began at approximately on Oct 5, 2018 at 4:30 PM UTC and it was resolved the same day at approximately 10:20 PM UTC.
Rich4422
 
Posts: 57
Joined: Tue Jan 02, 2018 8:53 am


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