Premium to Family plan migration

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Premium to Family plan migration

Postby mojave » Thu Oct 19, 2017 8:04 pm

I have about 2 months left on my Premium account. I am thinking of changing to a Family plan. I just got a notice that, as a Premium user, I would get 6 months of free Family trial.

I'm just trying to figure out how this would work.

If I switch to Family now, are my 2 months of individual Premium lost?

I really wouldn't mind switching from Premium to Family now permanently instead of going on the 6 month trial - I don't want to forget 6 months from, although I'm sure I'll get emails notifying me, so maybe that's not a legit issue. But anyhow, if I do make a permanent switch now, would I get 6 months tagged onto the renewal date?

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Joined: Tue Nov 24, 2015 10:28 pm

Re: Premium to Family plan migration

Postby jpenny84 » Fri Oct 20, 2017 12:01 am

The subscription would be prorated for the family manager if they had any unused premium time left. Leftover value for any other family members would be used to extend the subscription term.
Posts: 8100
Joined: Tue Mar 06, 2012 9:10 pm

Re: Premium to Family plan migration

Postby ihartley » Fri Oct 20, 2017 9:44 am

What's wrong with 6 months free??
Posts: 132
Joined: Mon Jun 27, 2011 5:33 pm

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