Generated passwords lost

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Re: Generated passwords lost

Postby Adenhaan » Sun Jun 11, 2017 9:56 pm

Plus anotherone expiriencing that since last updates a few weeks ago it pretty much is darn impossible to add new sites and have lastpass generate and store password for it.

Was a happy customer for years :cry:

If a real support person is interested in seeing what i experience, id be more than happy to show in skype/webex/gotomeeting what your product does for your customers!
Adenhaan
 
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Joined: Sun Jun 11, 2017 9:49 pm

Re: Generated passwords lost

Postby ampleamplitude » Fri Oct 06, 2017 9:36 am

This is horrific. Very bad bug, why lose the password you generate. How is that possible. You must keep it somewhere and toss it because it has a missing login name associated with it or something?

What the heck fix this, I'm paying for this product to literally never do this.
ampleamplitude
 
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Joined: Tue Dec 01, 2015 1:46 am

Re: Generated passwords lost

Postby thetestosteronewars246 » Sat Oct 07, 2017 2:17 pm

What does it take to get an answer on this??

HOLY !!!!!!!!!!!!!!!!!!!!!!!!!1 WHAT THE ARE YOU BUMSNIFFING PRIMATES DOING WITH YOUR TIME?????

GENERATING SECURE PASSWARDS, AND THEN SAVING THEM FOR EASY RETRIEVAL IS LITERALLY THE ONLY REASON YOU EXIST. YET APPARENTLY YOU ARE FRUSTRATINGLY BAD AT IT. WHY IS THERE LIKE 7 YEARS OF PEOPLE COMPLAINING ABOUT THIS SAME THING. AGAIN, THE CORE FEATURE OF THE BUSINESS YOU CLAIM TO BE IN.

WHY HAS THIS GOTTEN WORSE? INSTEAD OF GENERATED PASSWORDS BEING SAVED TO LIBRARY, AS IT ONCE DID AND WAS ANYONE COMPLAINING ABOUT THAT, THEY NOW GO . . . NOWHERE? DISAPPEAR LIKE A FART IN THE WIND.

OH NO, WAIT I CAN KINDA ACCESS THEM BY PRESSING THE DOWN ARROW ON THE GENERATE PASSWORD SCREEN AND THEN YOU'LL BE GIVEN A LIST OF THE MOST RECENTLY GENERATED NONSENSE WITH ABSOLUTELY NO INFORMATION OF WHAT THEY WERE GENERATED FOR.

SERIOUSLY, WHAT THE .

/endrant
thetestosteronewars246
 
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Re: Generated passwords lost

Postby Iceymanz » Mon Oct 09, 2017 9:19 pm

I have to agree here. Why are the manually generated passwords vanishing? Half the time I have to work around the buggy lastpass UI and manually generate passwords - lastpass goes onto lose that password?! This is the very opposite of desired behavior.
Iceymanz
 
Posts: 3
Joined: Sun Jul 16, 2017 11:26 pm

Re: Generated passwords lost

Postby urosino515 » Wed Oct 11, 2017 4:53 pm

1. I generate a new login
2. I use Lastpass password generator
3. I get automatically logged in
4. Lastpass doesn't ask me to save the password
5. Next time I visit the website I have ZERO idea what my password is, so I need to reset my password by email (if I got it right)

6. Why is this bug not fixed?
7. This should be on your priority list
8. It's one of your CORE/MAIN features
urosino515
 
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Joined: Mon Jun 03, 2013 5:24 pm

Re: Generated passwords lost

Postby andy0632 » Wed Oct 11, 2017 6:34 pm

They got their millions, the software can die for all they care.
andy0632
 
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Re: Generated passwords lost

Postby Iceymanz » Tue Nov 21, 2017 2:21 am

TECH198 Wrote:Got support request back from Lastpass regarding this. They have escaled this and development team are working on it..

The workaround they say is to just copy and paste password after generating... The proble is it can't be added to vault, but is still generated by plugin...

Alternatively copy generated password from this: https://lastpass.com/generatepassword.php

Refresh of the page, or "Generate" button gives u new password.


This is PATHETIC workaround.

The plugin is designed to keep passwords and make them easily accessible. With copy password missing from firefox and now losing generated passwords - it's failing at its core goals.
Iceymanz
 
Posts: 3
Joined: Sun Jul 16, 2017 11:26 pm

Re: Generated passwords lost

Postby BusyUser » Tue Nov 21, 2017 3:37 pm

Just logged in to agree with this. Please bring back this feature!!!!!
BusyUser
 
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Joined: Thu Nov 16, 2017 3:56 pm

Re: Generated passwords lost

Postby michael970 » Sat Nov 25, 2017 10:24 pm

I'm experiencing this problem as well.
michael970
 
Posts: 1
Joined: Sat Nov 25, 2017 10:23 pm

Re: Generated passwords lost

Postby nnia » Sat Dec 30, 2017 2:54 pm

anyone successfully get their passwords back. I have been back and forth with support with no luck they keep escalating my issue but no real solution I'm so frustrated this was my last email to them.
I have been locked out of my gmail account for weeks and my issue keeps getting escalated and the same solutions are being repeated, I used the generate a password feature and generated a 40 character password. I saved it, I logged into my mobile last pass app account and was able to log into my gmail app successfully right away meaning the password was saved successfully initially. next day I tried to log into my gmail on my desktop last pass vault has no record of the password change nor is it under my old password. literally it went poof no record of the password change or any history of it. please get someone who is able to retrieve it and find out why it disappeared in the first place. this is really bad for last pass, I'm not sure if at this point I trust last pass with any of my passwords if they can just literally disappear. escalate this issue to someone who can go look at the history on Nov 19th of 2017 and retrieve what was saved then disappeared. I need my access to my email like I said I have been locked out for weeks now.


please if anyone found a solution let us know. I'm so upset.
nnia
 
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