Generated Password Not Saved

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Generated Password Not Saved

Postby speedy5 » Sun Jan 22, 2017 5:25 pm

Lastpass recently updated itself to a whole new UI (Chrome, mac). It now has a button called "generate and fill" which I used to reset a password in a form. That button did *not* update my "site" entry for the site, and did not save any generated password. Now I'm left having to reset the password through other channels.

Where did my saved generated passwords go???
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Re: Generated Password Not Saved

Postby reve0etrange » Mon Jan 23, 2017 11:13 pm

Generated passwords aren't being saved regardless if the "generate and fill," "use password" or "copy password" are selected. Very, very annoying - you have to manually copy the generated password into an existing site entry (because the clipboard is zeroed out afterwards).
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Re: Generated Password Not Saved

Postby ryan629 » Thu Jan 26, 2017 11:34 am

I just encountered the same issue with the Chrome plugin. It appears the only chance you have to save the new password is if the Lastpass plugin detects login information for a new site and asks if you want to add it to your vault. This is hit or miss, and if it does not detect new login info the generated password is gone. It appears the prudent thing to do is top copy out each newly generated password in case you don't get a prompt, and manually add the site afterwards.

I also don't particularly care for the obfuscation of the generated password options when you right click in a password field and choose to generate a new password. The options should remain the same from the last time a password was generated, but hiding them under the More Options button prevents one from confirming at a glance.

So far the impression I have of this update is one step forward (a more polished UI), and two steps back--removing and obfuscating usability.
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Re: Generated Password Not Saved

Postby Verdao » Thu Jan 26, 2017 5:55 pm

Just had exactly the same thing happen... The password updated on the website, but not in LastPass and now I can't find the generated password anywhere in my vault
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Re: Generated Password Not Saved

Postby duckworth397 » Mon Jan 30, 2017 7:00 pm

Yeah, same thing happening for me.
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Re: Generated Password Not Saved

Postby JDSX » Thu Feb 09, 2017 5:00 pm

Ditto.
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Re: Generated Password Not Saved

Postby jaygo » Mon Feb 13, 2017 11:47 pm

Same. In Chrome plugin. To be clear, the process that's described in LP's help files here is NOT happening.

In this case, it's causing my dad a major headache because the site won't send a password recovery email so he cannot sign into the site for the foreseeable future.
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Re: Generated Password Not Saved

Postby nickshobe138 » Tue Feb 14, 2017 7:18 pm

Happening to me also. I've lost access to a system that has no password recovery email system. And I have to reach out to another individual to get that reset. Quite anoying!
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Re: Generated Password Not Saved

Postby nosage » Wed Feb 15, 2017 6:38 pm

reinstalling the chrome plugin fixed the issue for me.
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Re: Generated Password Not Saved

Postby dkmuch » Sun Feb 19, 2017 12:20 pm

Thanks nosage. Will that wipe out bookmarks or anything else from Chrome?
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