How can I get support? No-one replies to sales@lastpass.com?

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How can I get support? No-one replies to sales@lastpass.com?

Postby mc1970 » Thu Sep 05, 2019 7:17 pm

Hi LastPass Team

8 days ago I sent an email to sales@lastpass.com with the subject "Need to reduce our LastPass Enterprises account from 9 to 2 users".

Here's a PDF copy of the email:
https://drive.google.com/open?id=1B64sa ... giPtxR1NsJ

I have had no reply.

I am unable to renew my LastPass Enterprise because the interface is only allowing me the option to renew for 9 users when I only want to renew for 2 users.

I look forward to your assistance.

Thanks
Michael Carter
mc1970
 
Posts: 1
Joined: Thu Sep 05, 2019 7:13 pm

Re: How can I get support? No-one replies to sales@lastpass.

Postby jpenny84 » Thu Sep 05, 2019 8:13 pm

You can contact enterprise support directly through the telephone number in the support section of your admin console. Additionally, they have a support ticket system.

https://support.logmeininc.com/lastpass ... s-lp010121
jpenny84
 
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Joined: Tue Mar 06, 2012 9:10 pm


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