Linked personal account not showing under Android app

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Linked personal account not showing under Android app

Postby uriel » Sat Aug 03, 2019 2:08 pm

Hi,

I am on LastPass Enterprise and recently linked my personal account. Under my web vault it shows perfectly next to my work entries.
However, when accessing through the LastPass Android app (version 4.10.4395) I can only see the work vault and my personal data does not show.

Tried reinstalling the app, unlinking and linking my personal account - with no luck.

Right now I am stuck as I am unable to access my personal data via mobile.

Contacted the LastPass support but they does not seem to be very efficient. Definitely not the expected Enterprise level support...

Has anyone encountered such an issue?
Any ideas how to fix this?

Thanks!
uriel
 
Posts: 3
Joined: Tue Jul 02, 2019 6:08 am

Re: Linked personal account not showing under Android app

Postby marklarson428 » Sat Sep 21, 2019 9:52 am

I am seeing the same behavior with the IOS client as well. Do linked accounts not work in the mobile apps?
marklarson428
 
Posts: 1
Joined: Sat Sep 21, 2019 9:50 am


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