users added to Invited users

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users added to Invited users

Postby aheesters » Mon Jul 29, 2019 6:05 am

I have a problem with a few users how come in the Invited users list instead off the active user licenses. The invite link give the message to login, but the user don't have a login and their is no possibility to reset this password. For me as a Admin I don't have a possibility to reset the master password for this users.
aheesters
 
Posts: 1
Joined: Mon Jul 29, 2019 5:51 am

Re: users added to Invited users

Postby uriel » Sat Aug 03, 2019 2:10 pm

We have this same issue with one of our users (added recently via AzureAD federation) and they are unable to activate their new enterprise account.
uriel
 
Posts: 3
Joined: Tue Jul 02, 2019 6:08 am


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