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Shared Folder and Passwords are gone

PostPosted: Sat Jun 29, 2019 9:45 am
by dennis41
Because you deleted all of the old FAQ articles I can't get any info how to get my shared folder back and the passwords in it.

I'm admin of the shared folder and it is appearing in the "shared" options. But the folder and passwords are not there under passworts. My colleague, who is admin too, has the passwords and I'm admin too in his settings. In addition this only happens in the chrome extension.

Please how to resolve that problem?

Re: Shared Folder and Passwords are gone

PostPosted: Tue Aug 13, 2019 7:09 pm
by almog427
Hi,
Do you have any update from support service about the issue? I tried asking them but no answer yet.

Re: Shared Folder and Passwords are gone

PostPosted: Wed Aug 14, 2019 9:54 am
by Laurenna
Hi,
Do you have any update from support service about the issue? I tried asking them but no answer yet.


Yea, I am waiting too...

Re: Shared Folder and Passwords are gone

PostPosted: Tue Aug 20, 2019 12:50 pm
by cthibault830
Same for me. Really disappointing to not have response from the support on a critical issue like that.