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Support page is not available

PostPosted: Sun Jun 23, 2019 9:20 pm
by travelwallet
When I try to connect the support center from LastPass, it says it is unavailable.
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Sorry, this page isn’t available

The link you followed may be broken, or the page may have been removed.

To continue, please visit Customer Support.
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Link to Customer Support goes to the same 404 page. (Page title is "Care: 404 page")

I want to change to 'Team' from 'Enterprise' and cannot make a support ticket.

Why the support page is not working?

I tried from Chrome, Safari on Mac.

Re: Support page is not available

PostPosted: Sun Jun 23, 2019 11:00 pm
by jpenny84
Instructions to contact support can be found in the following help article.

https://support.logmeininc.com/lastpass ... s-lp010121

Re: Support page is not available

PostPosted: Mon Jun 24, 2019 9:51 pm
by travelwallet
The problem was the support page tries to open the localized page which doesn't exist.
(In my case, it was https://support.logmeininc.com/ko/ )
When I changed the language to English manually, it works.
I think it should be fixed quickly, because I couldn't open any kind of the help article in the support center with that problem.