Support page is not available

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Support page is not available

Postby travelwallet » Sun Jun 23, 2019 9:20 pm

When I try to connect the support center from LastPass, it says it is unavailable.
======
Sorry, this page isn’t available

The link you followed may be broken, or the page may have been removed.

To continue, please visit Customer Support.
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Link to Customer Support goes to the same 404 page. (Page title is "Care: 404 page")

I want to change to 'Team' from 'Enterprise' and cannot make a support ticket.

Why the support page is not working?

I tried from Chrome, Safari on Mac.
travelwallet
 
Posts: 2
Joined: Sun Jun 23, 2019 9:15 pm

Re: Support page is not available

Postby jpenny84 » Sun Jun 23, 2019 11:00 pm

Instructions to contact support can be found in the following help article.

https://support.logmeininc.com/lastpass ... s-lp010121
jpenny84
 
Posts: 8860
Joined: Tue Mar 06, 2012 9:10 pm

Re: Support page is not available

Postby travelwallet » Mon Jun 24, 2019 9:51 pm

The problem was the support page tries to open the localized page which doesn't exist.
(In my case, it was https://support.logmeininc.com/ko/ )
When I changed the language to English manually, it works.
I think it should be fixed quickly, because I couldn't open any kind of the help article in the support center with that problem.
travelwallet
 
Posts: 2
Joined: Sun Jun 23, 2019 9:15 pm


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