One user in our company was using a free account instead of the account associated with the enterprise to store their passwords. I'm trying to figure out the best way to merge the passwords into one account and delete the unused one. Both accounts are company email addresses. So, for example...firstname.lastname@example.org
<-- username established for them, has a few email@example.com
<-- username they used for their free account, has most of their passwords
I want them to use the firstname.lastname@example.org
for their lastpass account. Originally I was going to have email@example.com
put all their passwords into a shared folder, but only paid accounts can establish shared folders. Then I thought of sharing all of firstname.lastname@example.org
passwords, deleting that account, giving email@example.com
enterprise access and changing the email address. However, when I went to delete the firstname.lastname@example.org
account, I was told that it would also delete all shared passwords. Is that true?
What's the best way of merging all the accounts into one?
Thank you in advance!