One user in our company was using a free account instead of the account associated with the enterprise to store their passwords. I'm trying to figure out the best way to merge the passwords into one account and delete the unused one. Both accounts are company email addresses. So, for example...email@example.com
<-- username established for them, has a few firstname.lastname@example.org
<-- username they used for their free account, has most of their passwords
I want them to use the email@example.com
for their lastpass account. Originally I was going to have firstname.lastname@example.org
put all their passwords into a shared folder, but only paid accounts can establish shared folders. Then I thought of sharing all of email@example.com
passwords, deleting that account, giving firstname.lastname@example.org
enterprise access and changing the email address. However, when I went to delete the email@example.com
account, I was told that it would also delete all shared passwords. Is that true?
What's the best way of merging all the accounts into one?
Thank you in advance!