I can not pass to premium version

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I can not pass to premium version

Postby micheleritrovato369 » Mon Jun 04, 2018 6:27 pm

when try to get a premium version it say purchase failed, contact the support. I have an iphone6
Help please
micheleritrovato369
 
Posts: 1
Joined: Mon Jun 04, 2018 6:21 pm

Re: I can not pass to premium version

Postby jpenny84 » Mon Jun 04, 2018 9:58 pm

See FAQ on how to check the status of your subscription:

https://lastpass.com/support.php?cmd=showfaq&id=503

If you paid for a subscription, and your account has not been upgraded, then contact support using the new ticket button on the right hand side of the FAQ article, and send them a screenshot or other copy of your receipt.
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