Page 1 of 1

how to complete activation of my Lastpass account?

PostPosted: Mon Apr 23, 2018 9:46 am
by chuckremes722
My employer has an enterprise account. According to the help desk, I have been sent an invitation to join the Enterprise account. However, I have NOT received any such email.

On Apr 21 I did receive a reminder email from do-not-reply-support@lastpass.com (super helpful, not) reminding me to activate my enterprise invitation. There was NO LINK in the email and no instructions on how to do so. I have viewed the Support pages and did not see any relevant page to help me. I logged into my account via a web browser and poked around in there to see if there was an "activate enterprise invitation" button, but found nothing.

So how do I finalize my enterprise invitation if I can't seem to receive the invitation email?

Re: how to complete activation of my Lastpass account?

PostPosted: Tue Apr 24, 2018 9:56 am
by chuckremes722
Looks like I should open a support ticket.