lost data

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lost data

Postby greg300 » Mon Apr 09, 2018 2:27 pm

I'm on the trial of LastPass Enterprise. Twice I've entered several Secure Notes, logged out and logged back in. The shared folder is visible, but the notes are gone. I also linked my personal LastPass account, but it is not visible. Am I not doing something right?
greg300
 
Posts: 1
Joined: Mon Apr 09, 2018 2:22 pm

Re: lost data

Postby eross » Mon May 28, 2018 11:12 am

Hi Greg,

we had a simlar issue with two of my colleague's accounts. For some reason, the activation process did not complete successfully. As an administrator, I also could not add them to groups or shared folders.

Deleting & Creating a new account helped.

Good luck,

Elise
eross
 
Posts: 7
Joined: Fri Apr 13, 2018 10:41 am


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