lost data

[greg300]

I'm on the trial of LastPass Enterprise. Twice I've entered several Secure Notes, logged out and logged back in. The shared folder is visible, but the notes are gone. I also linked my personal LastPass account, but it is not visible. Am I not doing something right?

[eross]

Hi Greg,

we had a simlar issue with two of my colleague's accounts. For some reason, the activation process did not complete successfully. As an administrator, I also could not add them to groups or shared folders.

Deleting & Creating a new account helped.

Good luck,

Elise