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Icon greyed out, won't open

PostPosted: Tue Apr 04, 2017 12:27 pm
by ireneazanderson636
I have a Mac and am using Safari. In the past few days, the last pass icon (three dots in toolbar) are grey and I cannot open last pass from there. I can open it from the icon in the bottom toolbar. Thanks

Re: Icon greyed out, won't open

PostPosted: Sat Jul 22, 2017 7:06 pm
by GreenDrake
I'm having the same problem. I just upgraded to v. 4.1.45. Nothing happens if I click on the light gray "...|" icon. I don't know how to attach a .pdf here but If I click and hold, I get a dropdown that says: "LOGOFF", then: "Search all data", then: "Vault Save Site Add Note" and then, further down: "Sites Folders FormFill Generate Advanced" . I'm not sure where to go from here but at the moment, LastPass is totally worthless for me.

Re: Icon greyed out, won't open

PostPosted: Mon Aug 07, 2017 1:33 am
by joco725
i have the exact same problem as described here. LP v4.1.61.121, Safari v10.1.2, Sierra v 10.12.6

Re: Icon greyed out, won't open

PostPosted: Mon Aug 14, 2017 11:59 am
by andyc111
Mine was grayed out as well on Safari. I just went to Safari>Preferences>Extensions and clicked the check box on and off for LastPass. It worked after that, hope this helps.

Re: Icon greyed out, won't open

PostPosted: Thu Aug 17, 2017 11:10 am
by PdD
Thanks, Safari>Preferences>Extensions and clicking the check box on and off for LastPass worked for me as well.

Re: Icon greyed out, won't open

PostPosted: Wed Sep 13, 2017 11:14 am
by surevapes550
I too am having the same greyed out button issue in Safari on both an iMac and MB Pro.

Re: Icon greyed out, won't open

PostPosted: Wed Feb 14, 2018 8:12 pm
by govindalila89
Thanks, Safari>Preferences>Extensions and clicking the check box on and off for LastPass worked for me as well. Appreciate it!

Re: Icon greyed out, won't open

PostPosted: Wed Feb 21, 2018 8:30 pm
by helpwanted
When does LastPass plan to issue a fix for this bug? It's extremely annoying to have to go to the Safari Preferences to toggle the checkbox on and off every time I restart my Mac. C'mon customer support...

Re: Icon greyed out, won't open

PostPosted: Sun Feb 25, 2018 2:40 pm
by yodi
Same problem for me, on several Macs. It's really annoying.

Re: Icon greyed out, won't open

PostPosted: Sun Feb 25, 2018 4:56 pm
by joysslon340
You're lucky - I can't find any icon. (*_*)