Enterprise Trial Data

Customer forum for LastPass Enterprise

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Enterprise Trial Data

Postby ErickdeBoer » Thu Feb 25, 2016 6:51 pm

We ended our Enterprise trial and want to transfer one of the trial users to a premium account.
We cannot extract the user and the user cannot create a new premium account using his e-mailaddress (in use with enterprise-trial)
what can we do?
ErickdeBoer
 
Posts: 1
Joined: Thu Feb 25, 2016 6:49 pm

Re: Enterprise Trial Data

Postby AyaLP » Mon Mar 07, 2016 1:54 pm

Please open a support ticket - https://lastpass.com/supportticket.php?lpnorefresh=1 - if you haven't already. This needs to be taken care of off the forum via a support agent.
AyaLP
 
Posts: 125
Joined: Thu Sep 20, 2012 4:31 pm


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