Unable to link personal accounts

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Unable to link personal accounts

Postby sops284 » Wed Dec 02, 2015 11:16 am

We are trialling Enterprise option now, and at least one of our users are unable to link personal accounts to Enterprise.


User clicks link personal account in Vault, while logged in with Enterprise account.

He then is presented with dialogue to fill in credentials. private credentials get filled and another popup with sesame authentication shows.
When that gets filled it won't come back to vault, but instead open sesame authentication window again in parent window.

This happens regardless of browser used and credentials are confirmed to be correct.
Posts: 1
Joined: Wed Dec 02, 2015 11:13 am

Re: Unable to link personal accounts

Postby AyaLP » Wed Dec 09, 2015 2:46 pm

Thank you for the report.

Please have the user use another multifactor option other than Sesame as a current workaround while our dev team reviews this for a fix.
Posts: 125
Joined: Thu Sep 20, 2012 4:31 pm

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