Cannot create shared folder with specfic name

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Folder with same name

Postby samm365 » Thu Nov 26, 2015 9:25 am

I had a Shared folder which I then deleted. However when I try and recreate the folder with the same name it says:

"Sorry, a shared folder with that name already exists within this company. It is possible that this is a deleted folder name."

However this folder is deleted and does not appear in the deleted items folder.

How can I resolve this? Its very important for our company to have the folder named correctly.

Thanks.
samm365
 
Posts: 2
Joined: Thu Nov 26, 2015 9:23 am

Cannot create shared folder with specfic name

Postby samm365 » Thu Nov 26, 2015 10:34 am

I am trying to make a shared folder and keep getting the following error:

"Sorry, a shared folder with that name already exists within this company. It is possible that this is a deleted folder name."

There was a folder with this name but it was deleted - I cannot find it in the deleted items folder, I suspect because the folder was empty when it was deleted. How can I recreate a shared folder with this name?
samm365
 
Posts: 2
Joined: Thu Nov 26, 2015 9:23 am


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