One email address - multiple enterprises

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One email address - multiple enterprises

Postby tarek681 » Thu Oct 29, 2015 1:55 pm


We use LastPass Enterprise for our internal password security, but we also have several clients who now are using LastPass. We have several people on our enterprise team whom clients are attempting to invite to their enterprise teams. When these users click the LastPass email from one of our clients inviting them to join their enterprise team, they are asked to confirm they want to join the enterprise. When they click the link to confirm, they get an alert "Sorry xxx@xxx has already been added to another company. If you intended on adding a different user, please login as that user and refresh this page."

I hope email addresses can be associated with different enterprises. Can you confirm this? Thanks!
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Joined: Thu Oct 29, 2015 1:39 pm

Re: One email address - multiple enterprises

Postby AyaLP » Thu Nov 05, 2015 6:03 pm

Each email/user can only be attached to one Enterprise as a time. User's will need to use different email addresses if they want to be attached to multiple Enterprises.
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