Forgot my password and need to delete my account

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Forgot my password and need to delete my account

Postby yasmuhammedh » Mon Mar 20, 2017 9:00 am

Hi Admin,
My wife forgot her master password. We tried to retrieve all the possible ways, but unfortunately we failed. Only option is to delete the account and create a new one. I am not sure how to delete the account without accessing the profile, where to access the profile I need password. Any support or guidance would be highly appreciated.

Thank you,
Best regards
yasmuhammedh
 
Posts: 2
Joined: Mon Mar 20, 2017 8:57 am

Re: Forgot my password and need to delete my account

Postby jonat » Mon Mar 20, 2017 8:49 pm

LP Admins almost never read stuff here. See https://lastpass.com/support.php?cmd=showfaq&id=375 for instructions.
jonat
 
Posts: 2198
Joined: Thu Dec 09, 2010 8:42 pm

Re: Forgot my password and need to delete my account

Postby yasmuhammedh » Tue Mar 21, 2017 8:17 pm

Thanks a lot for directing!!
yasmuhammedh
 
Posts: 2
Joined: Mon Mar 20, 2017 8:57 am


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