Lastpass V3.0 Redesign Comments (Chrome)

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Lastpass V3.0 Redesign Comments (Chrome)

Postby iandol » Tue Oct 15, 2013 6:22 pm

Hi, I'm a recent Lastpass user, after trying several alternatives (1Password, Locko, Dashlane, KeypassX), I chose Lastpass mostly because it offers the best featureset for a competitive price, a good tradeoff of security vs flexibility, and Steve Gibson can be mighty persuasive!

But the one thing that *really* put me off was the poor user interface. Lastpass hasn't been designed, it has been programmed. I'm not talking about the aesthetics (which were also quite poor, especially compared to competitors like Dashlane and 1Password), but the UI flow. The vault is a real jumble of things I'll outline below. I realise part of this is due to the fact that most of the competitors are native applications, and therefore UI can be honed. But web technologies and especially HTML5 have put a lot of power into a web app's hands, examples like Github really prove how you can design a powerful web-technology based tool.

The good news is that the aesthetics in V3.0 is much improved, it looks more modern and is less noisy than V2.5x (fuzzy low res garish icons everywhere and a vault that looked like an accounting form from the web in 2003). And for example the "edit site" form, as it is less noisy and messy (and looks more "standard" in layout like the buttons), is actually also now easier to use. And custom edit fields are a nice touch! Oh and while I'm at it, field menus, are a nice step up from the clunky icons from V2.5...

But overall the design is still far from ideal -- this is in V3.0. To be practical I'll bullet-point some examples (not exhaustive), to be clear in terminology I'll be referring to the Actions sidebar, Vault "tabs" that run above the main sites table, and the user * menu button at the top-right.

  1. Why is "User Manual" in the Actions sidebar but tutorials in the Vault Tabs, two different interfaces for documentation.
  2. Why isn't Import/Export (currently in the *Menu) an Action but Settings is?
  3. Actions seem to be contextual to which tab is active, but you then have things like User Manual, Settings, Security Check which have no context unique to the displayed tab.
  4. Why do I have to look at an Enterprise tab if I'm not an enterprise user?
  5. Most of the Actions sidebar is empty. Does it really serve such a valuable role to take so much Vault space?

Most of the alternatives to Lastpass I've tried use a left-to-right structuring of hierarchical information, the "sidebar" are the top-level groupings, the next pane are the items, and the right side is the information on the selected item. This gives a very clean visual indication.

On a second level, there is also some missing functionality that would be helpful:

  • Non-contiguous selection of vault items.
  • Drag-n-drop ordering in a manual sort mode
  • Being able to click table headers to auto-sort.
  • Why oh why is "edit site" a separate browser tab and not a inline floating widget?

Right, enough of my post for the moment. V3.0 is a step forwards and I'll be happy to upgrade. But I really think Lastpass would benefit from a dedicated UI/interaction designer to really give a proper workover of the user interface, I'm happy to wait till V4.0...
Last edited by iandol on Tue Oct 15, 2013 9:22 pm, edited 1 time in total.
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Re: Lastpass V3.0 Redesign Comments (Chrome)

Postby iandol » Tue Oct 15, 2013 7:56 pm

Minor issue: search widget right border not drawn correctly:

Image
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Re: Lastpass V3.0 Redesign Comments (Chrome)

Postby iandol » Fri Oct 18, 2013 11:03 am

Field menu when logging in is misplaced:

Image
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Re: Lastpass V3.0 Redesign Comments (Chrome)

Postby Amber » Tue Oct 22, 2013 11:51 am

Hi - thanks very much for the feedback. Regarding the formatting issues in your two screenshots - have you installed all updates to Chrome and rebooted with the same result? I can't reproduce but would appreciate an update if you're still seeing it. Other notes have been submitted directly to dev.
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Re: Lastpass V3.0 Redesign Comments (Chrome)

Postby iandol » Tue Oct 22, 2013 12:29 pm

I wonder if these aren't specific to OS X 10.9 (which is going to be officially released today), as I still see this issue: viewtopic.php?f=6&t=97105#p324235 -- https://code.google.com/p/chromium/issu ... ?id=307912 -- perhaps these are general drawing/positioning errors.

I do still see the field menu dropdown misplacement but not the cut-off search field border with the new prebuild 2.5.24 (the original release was 2.5.23) and freshly rebooted Chromium (aka Chrome Canary) 1679.0
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Re: Lastpass V3.0 Redesign Comments (Chrome)

Postby Amber » Wed Oct 23, 2013 2:33 pm

Thanks, we'll continue to test in-house and try to reproduce.
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Re: Lastpass V3.0 Redesign Comments (Chrome)

Postby iandol » Thu Oct 24, 2013 1:15 pm

The latest Opera Developer build 19.0.1300.0 has fixed their version of https://code.google.com/p/chromium/issu ... ?id=307912 (DNA-12371 Lastpass extension does not work correctly on Mavericks 10.9) so the menu now draws fine in Opera. I actually tried the V3.0 chrome extension in Opera before, which almost worked apart from a notifications API warning and the menu redrawing problems, will give it a rego; hopefully the Opera dev fix will get upstreamed back to Chromium/Chrome...
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