Yes, we understand that it will work on Chrome but not with Firefox because those browsers has a different functionality and LastPass works differently on sites between those browsers.
While Firefox is different than Chrome in some respects, it's a modern mainstream browser that I would expect to be fully supported by Lastpass. In fact, Firefox now uses the exact same WebExtensions API that Chrome does for its extensions.
The fact that the Lastpass Firefox extension doesn't work properly with the website of a Fortune 500 company like Capital One should be considered a bug and fixed.
I just tried both the 1Password and Dashlane Firefox extensions with the Capital One website, and both filled the login form with no problem. If Lastpass refuses to fix this problem I'll be switching to one of those.
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