Thanks for getting back to me. I think I was doing something wrong and your advice allowed me to straighten this out. I did as you suggested and watched the video. Then I deleted my existing Lastpass entry and started over.
I opened the site and entered the pertinent info then clicked on the Lastpass icon and selected the "save all entered data" line. I then went into my entry and deleted all unnecessary fields and things work.
One note FYI, though. It's not 100% right. When Lastpass logs in, both boxes (email address and password) are filled with my email address. The box for email address has the Lastpass icon in it but the password box doesn't. If I click within the password box, my email address gets replaced with the black dots for the password (it's correct), the icon appears and the site opens. So it works, just not perfectly. This could be the site's problem.
This is better than it was and I appreciate your help and time. I will play around with it more to see what I can find.
Again, thanks for the help,