Have questions about LastPass, or having problems using it? Ask for help here!
Moderators: admin, anatoly_LP, chantieLP, Israel, JoeSiegrist, robyn
When I went to my mail order pharmacy, I entered my username and password. LastPass did not ask if it should save it. After I logged in, I changed the username and <alt> g, and the password generator gave me a password. It asked to save that. I thought I was golden. When I went back to LastPass and asked that it log in to the site, it brought me the page necessary to revise my username and password. I deleted that LastPass from the vault.
I went back to the log in page of the pharmacy and copied the url. I then asked LastPass to show me the deleted items. I asked that Last Pass undelete that site.
LastPass lied. The Pharmacy site never appeared back in the vault.
When I go the pharmacy site, I can manually enter the username and the LastPass generated password, but LastPass refuses to save the site with the name and password.
The only way I can get into the pharmacy is to enter the 15 character password manually.
Why doesn't this work?
- Posts: 11
- Joined: Sun Jul 11, 2010 5:52 am
Try using the "Save All Entered Data" feature. It will allow you to enter the username and password on a page that LastPass does not recognize. It is also useful for multipage logins where your username and password are asked for on separate pages.
- Posts: 14
- Joined: Fri Aug 27, 2010 10:19 am
Return to General Support & Troubleshooting
Who is online
Users browsing this forum: dschreiberjr8, Google Feedfetcher and 67 guests