How do get a response from someone?

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How do get a response from someone?

Postby dw3411502 » Tue Jul 28, 2020 5:28 pm

I asked questions twice never got an answer never got a case # what am I doing wrong??
I am a Premium user, I expect a way to get answers to my questions!

dw3411502 :cry:
dw3411502
 
Posts: 3
Joined: Tue Jul 28, 2020 5:22 pm

Re: How do get a response from someone?

Postby jpenny84 » Tue Jul 28, 2020 10:02 pm

jpenny84
 
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Re: How do get a response from someone?

Postby dw3411502 » Thu Jul 30, 2020 6:54 am

OK this is the third time I've filled out the form and for the third time I didn't get a case # ! What is going on going on?
dw3411502
 
Posts: 3
Joined: Tue Jul 28, 2020 5:22 pm

Re: How do get a response from someone?

Postby jpenny84 » Thu Jul 30, 2020 4:15 pm

dw3411502 Wrote:OK this is the third time I've filled out the form and for the third time I didn't get a case # ! What is going on going on?


I submitted a case but I'm not receiving any emails – what should I do?

* Check your spam or junk mail filters

* If you're submitting a case using a company email account, check that the email address (sent from LogMeIn Support at support-replies@logmein.com) has been whitelisted by your company's IT administrator.
jpenny84
 
Posts: 9170
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Re: How do get a response from someone?

Postby dw3411502 » Fri Jul 31, 2020 5:22 pm

How I cancel any renewals! I can't even find the account page anymore. I'm not getting any emails anywhere
dw3411502
 
Posts: 3
Joined: Tue Jul 28, 2020 5:22 pm


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