EduIriRo Wrote:I confirm the messy situation with the notes. Previously I had dozens of notes stored in that "Secure Notes" section. Today, when I needed one of them, I discovered they are all missing. I tried almost an hour to find them in any other part of the application, but not a chance. They are all gone! I wrote a message to Customer Support and I'm waiting for their reply. That's a very very bad issue with this product!
"Eric Weir" Wrote:I just upgraded to LastPass for a Mac (5/22/20). Several name changes and unclear displays were confusing and nearly led me to lose a folder of critical secure notes.
First, renaming of items in the sidebar, e.g., ""Vault"" to ""Passwords,"" ""Secure Notes"" to ""Notes,"" left me grasping initially for a translation, i.e., uncertain of the location of the items with the names I was used to.
Second, there was a folder in ""Passwords"" that indicated zero items on the label, but when I went to delete it I was asked if I wanted to delete 11 items. I was puzzled, tried to get the 11 items displayed, failed, and went ahead with the delete. https://edubirdie.com/cheap-essay-writing-service Only later did I discover that I had deleted my Secure Notes which contained serial numbers, license numbers, and passwords for my hardware and purchased software. Fortunately, BY ACCIDENT, I discover the ""deleted items"" item under ""More Options""/""Advanced.""
Third I tried to create folder labeled ""Secure Notes"" under the notes item in the sidebar so that my secure notes would be labeled as such. The process hung up and I never got the folder created.
Fourth, I believe major categories of information went missing altogether, e.g., credit card and address info. They are not there now and I am pretty certain they were there before the upgrade.
Last, when I clicked on ""Help Center"" under ""More Options""/""Help"" nothing happened. Tried it a couple more times. Nothing happened. When I tried it just now I got the Help pack, but the failure the first several times added to my frustration/irritation with LastPass after this last update.
Altogether, this doesn't leave in a trusting state regarding LastPass.
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