Where are my form fill records?

Have questions about LastPass, or having problems using it? Ask for help here!

Moderators: admin, Israel, anatoly_LP, chantieLP, robyn, JoeSiegrist

Where are my form fill records?

Postby doubleganger » Sat Apr 04, 2020 12:38 am

Suddenly I can't access my form fill records and this is freaking me out.
If this is supposed to be some kind of improvement I have to vote two thumbs down on it.
doubleganger
 
Posts: 7
Joined: Mon Jul 06, 2015 9:32 pm

Re: Where are my form fill records?

Postby arne462 » Mon Apr 06, 2020 2:02 am

Same here. Upgraded to v4.45.0 (1043) and the user interface changed, introducing "Payment Cards" in the left hand menu. All my previous form fill details are now gone. Not to be found under "Payment cards", "Notes" or anywhere else.
This is NOT good!
arne462
 
Posts: 7
Joined: Mon Apr 06, 2020 1:40 am

Re: Where are my form fill records?

Postby TrevorTDS » Mon Apr 06, 2020 2:21 pm

My form fills have also disappeared. I don't have access to my cards and some addresses to re-enter them, I was relying on lastpass to be reliable secure storage. They just fucking deleted everything from my vault.
TrevorTDS
 
Posts: 1
Joined: Mon Apr 06, 2020 1:30 pm

Re: Where are my form fill records?

Postby cms123 » Mon Apr 06, 2020 2:45 pm

Same issue here as @arne462. Form fill data is gone. Completely hosed. Any help appreciated!
cms123
 
Posts: 1
Joined: Mon Apr 06, 2020 2:42 pm

Re: Where are my form fill records?

Postby jodzeee » Tue Apr 07, 2020 12:04 am

Same here. Performing a search and manually looking for them turns up nothing. Where is my data?! I did not request this upgrade. Please revert me back to the old version that worked just fine. I've been a paying customer for YEARS. This is not a matter of hating change, this is a matter of our data being hijacked and the app becoming unusable.
jodzeee
 
Posts: 8
Joined: Tue Dec 15, 2015 3:32 am

Re: Where are my form fill records?

Postby mchammer40 » Tue Apr 07, 2020 7:26 am

SAME!
Where R MY FORM FILL ???????????
mchammer40
 
Posts: 1
Joined: Tue Apr 07, 2020 7:25 am

Re: Where are my form fill records?

Postby lostpass20 » Tue Apr 07, 2020 10:50 am

All my form field data has also disappeared. This is a serious disregard of testing protocol prior to pushing out changes.
lostpass20
 
Posts: 1
Joined: Tue Apr 07, 2020 10:47 am

Re: Where are my form fill records?

Postby zonet77900 » Wed Apr 08, 2020 10:22 am

Same here.
Have lost my form fills.
Its awfull, key function of this software - to KEEP information, not to lose it.
zonet77900
 
Posts: 1
Joined: Wed Apr 08, 2020 10:20 am

Re: Where are my form fill records?

Postby LongTimeUser725 » Wed Apr 08, 2020 1:44 pm

Gone for me too. They still show in my IOS app for now using the latest IOS version. They still show as choices in the "Default Form Fill" drop down in "Form Fill Preferences." However, I've since added a few ones which DO NOT show in that drop down - just the old ones.
LongTimeUser725
 
Posts: 1
Joined: Wed Apr 08, 2020 1:36 pm

Re: Where are my form fill records?

Postby AnnieF » Wed Apr 08, 2020 8:51 pm

I contacted LP Cust Support & they have given me 3 different fixes (I access thru Chrome) & none of the fixes have worked. Form Fill is completely gone. Has anyone been able to successfully get FF back?
AnnieF
 
Posts: 1
Joined: Wed Apr 08, 2020 8:47 pm

Next

Return to General Support & Troubleshooting

Who is online

Users browsing this forum: Google Feedfetcher, jhespinosa and 71 guests