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MFA Deactivation e-mail

PostPosted: Thu Mar 26, 2020 12:09 pm
by jbrownREPAY
When a LAST PASS user in our organization gets locked, we get an e-mail, that e-mail is sent to the e-mail address that we use to create IT helpdesk support tickets. So our automation creates a ticket and one tech reached out to the user.

When a user places a request to deactivate their Multi-factor authentication, it sends an e-mail to all out LP Admins. >> can we customize THAT MFA de-activation e-mail to go to (or CC) a costume e-mail address?? I'd like to send that e-mail to that same email address that creates tickets, so a ticket is created, and ONE of us can take that and reach out to our user -- instead of two or three admins harassing that user over the same issue.

Is this possible? I can't seem to find that setting in my LP Admin console?