biometric change detected

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biometric change detected

Postby mikeeh » Tue Feb 04, 2020 11:20 am

hello, I'm a new user to LastPass and so this may not be a bug. I installed the app on my Android phone and set up a biometric password. several hours later when I open LastPass its stated an error of "biometric change detected". I haven't changed my biometric pattern though and so I'm not sure why it detected a change. can you tell me if this is a bug or if it may be something else? Thanks in advance for your help.
Posts: 1
Joined: Tue Feb 04, 2020 11:15 am

Re: biometric change detected

Postby hillsathome » Fri Mar 27, 2020 9:11 am

I have the same problem. Sometimes, when I access an app or web site login page I get a Lastpass full screen launch with a message = 'Biometric change detected' and asks for the master password. So, I go to work around it because it looks odd. And go to launch the Lastpass app on my (Android) phone. No problem is detected and the biometrics are recognised straight away, Lastpass is launched as normal. Is this 'Biometric change ...' message phishing?
Posts: 1
Joined: Fri Mar 27, 2020 9:04 am

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