Not respecting setting to auto log out

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Re: Not respecting setting to auto log out

Postby jmesberg » Sun Feb 02, 2020 11:37 am

came to the forum to specifically look for this, as I'm experiencing this as well since recent Firefox update. LastPass team: take this seriously! This is very dangerous.
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Re: Not respecting setting to auto log out

Postby jeffcgp » Sun Feb 02, 2020 1:32 pm

Confirmed in my org as well. Login sessions are staying active in chrome for days.
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Re: LastPass Timeout issues

Postby jeffcgp » Sun Feb 02, 2020 1:34 pm

same problem occurring for last week or so.
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Re: Auto log out not working

Postby jeffcgp » Sun Feb 02, 2020 1:35 pm

seconded, this is occurring in my environment as well.
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Re: Not respecting setting to auto log out

Postby dflaher » Sun Feb 02, 2020 5:12 pm

dflaher Wrote:I submitted a support request for this, Number 12512920, on Wednesday Jan 29 2020. I also attached a screen shot showing my settings. I haven't heard back yet. This is a big security risk in an application marketed to keep us safe.


I received a response from my support request. Here is the response:

Thank you for reaching out to LastPass support. Apologies for the inconveniences for the delay in response as we are experiencing a surge in emails currently.

I would like to suggest to disable and re-enable the preference for 'automatically log out after the period of inactivity' once again. If this doesn't help, try reinstalling the extension by following uninstall > clear browser cache/cookies > restart browser > reinstall the extension. Then setup the preference again.


I tried both of the suggested fixes above, but neither fixed the problem. I am running LastPass on a Chrome browser in Win10.
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Re: Not respecting setting to auto log out

Postby design552 » Sun Feb 02, 2020 8:52 pm

Experiencing this too, on Chrome and Brave. It anyone onto a fix?
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Re: auto logout after idle xx minutes not working in chrome

Postby miss970 » Mon Feb 03, 2020 2:46 am

Stopped working for me too. Big security risk!
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Re: Not respecting setting to auto log out

Postby stinkykong » Mon Feb 03, 2020 7:22 am

I also have this issue on FF on Mac Mojave. LastPass will log out if I close my browser, i.e. "quit", but will not auto log out if I leave unattended longer than the 15 minute setting. Will remain logged in forever.
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Posts: 10
Joined: Thu Mar 31, 2016 7:38 am

Re: Not respecting setting to auto log out

Postby ji77s » Mon Feb 03, 2020 9:03 am

came here just to see if others had this issue and sure enough, a bunch of people with same issue..I have had 3 devices, all using W10 and using various FF/Chrome and the last 2-3 weeks I noticed my sessions were not logging me off automatically. I have my setting set to log off if inactive 5min or all browsers closed and it keeps me logged in indefinitely...please LP team fix this
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Re: Log out after this many minutes of inactivity

Postby jjbb86 » Mon Feb 03, 2020 12:04 pm

Same issue
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Joined: Mon Feb 03, 2020 12:03 pm

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