Not respecting setting to auto log out

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Re: Not respecting setting to auto log out

Postby glennd » Tue Feb 11, 2020 6:33 pm

Hi,

The new version of the LastPass extension has been published Version: 4.41.1, it should update automatically but some of you may need to restart Chrome to apply it.

Glenn Dobson | Community Leader, Social Support+
LogMeInInc.com
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Re: Not respecting setting to auto log out

Postby mark263 » Tue Feb 11, 2020 7:23 pm

Same for me, log out after inactivity is ignored. Firefox 72.0.2, LastPass version 4.41.0.3, doesn't work on neither Linux nor MacOS.
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Re: Not respecting setting to auto log out

Postby sandyandsteve587 » Tue Feb 11, 2020 7:45 pm

Same here.....

Q 1 I have my LP extension set to log out after 15 minutes or when I close a browser. It seemed to be working until recently but now no matter how long I leave it LP remains logged on. I've checked for other extension settings and can't understand why this is happening -- it seems like a glitch

Q 2 ...does anyone from Lastpass actually reply to these threads....I can't see any answers for this issue. Please I would appreciate your help.

Thanks. Steve
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Re: Not respecting setting to auto log out

Postby jpenny84 » Tue Feb 11, 2020 7:54 pm

sandyandsteve587 Wrote:
Q 2 ...does anyone from Lastpass actually reply to these threads....I can't see any answers for this issue. Please I would appreciate your help.

Thanks. Steve


A company representative has responded at least three times in this thread.
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Re: Not respecting setting to auto log out

Postby Nusaram » Tue Feb 11, 2020 8:31 pm

With v4.41.1 extension on Chrome for Windows, the autologout issue has been resolved for me.

However, the issue that still persists is when I manually login, it displays the "Welcome to LastPass" web page on a new tab.

Anyone else experiencing this?
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Re: Not respecting setting to auto log out

Postby glennd » Tue Feb 11, 2020 8:48 pm

Nusaram Wrote:With v4.41.1 extension on Chrome for Windows, the autologout issue has been resolved for me.

However, the issue that still persists is when I manually login, it displays the "Welcome to LastPass" web page on a new tab.

Anyone else experiencing this?


Hi, we are aware but did not want to delay releasing the fix. This should be addressed in our regularly scheduled update next week.

Glenn Dobson | Community Leader, Social Support
LogMeInInc.com
glennd
 
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Re: Not respecting setting to auto log out

Postby vdack391 » Wed Feb 12, 2020 5:59 am

The update to 4.41.1 didn't fix the issue for me unfortunately. Anyone else had the same?
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Re: Not respecting setting to auto log out

Postby sslugger793 » Wed Feb 12, 2020 8:40 am

Yep. It's the same for me. Started in the past 2 weeks. Using LastPass, Chrome, iMac.
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Re: Not respecting setting to auto log out

Postby chris441 » Wed Feb 12, 2020 9:16 am

so by the sounds of it there's an upgrade that works for Chrome, but Firefox still no change
latest version of the add-on is the 2nd of February
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Re: Not respecting setting to auto log out

Postby jasp631 » Wed Feb 12, 2020 9:27 am

41.1.1 auto logout is now working for me on Chrome Mac - thank you LP for fixing this :)
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