Fingerprint login to LastPass on Firefox problem

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Fingerprint login to LastPass on Firefox problem

Postby TooMuchRum » Sun Jan 26, 2020 12:50 am

Dell Latitude E5570 16GB Ram
WIndows 10 Pro ver 1909.
Firefox Ver 72.0.2. Browser Privacy mode set to STRICT.
LastPass Premium

Biometric Fingerprint Scanner WORKS to login to Windows just fine.

I launch Firefox, click on the LastPass icon on the Bookmarks Toolbar. A LastPass dialog box appears and asks me to scan finger. I try, NOTHING happens.

I NEED to click [CLOSE] on the dialog box. When I do, a seperate Firefox tab opens with the traditional LastPass login page (Which I 'can' enter my master password and it logs me in).

IF I CLOSE that LastPass traditional login page/Tab (without entering my master password), then click on the LastPass icon on the Bookmarks Toolbar a 2nd time, The LastPass dialog box appears again asking me to scan finger. On the second time this appears, I scan my finger and it logs me in just FINE!

Just a pain to click the icon, close the tab that pops up, and click the icon AGAIN to get the fingerprint biometrics to work.

Just wondering if there is a work around or if anyone else is having this problem.

Thanks for any help or info.
TooMuchRum
 
Posts: 1
Joined: Fri Dec 27, 2019 11:24 pm

Re: Fingerprint login to LastPass on Firefox problem

Postby bears » Sat Feb 08, 2020 3:02 pm

We have the exact same issue.
bears
 
Posts: 2
Joined: Mon Nov 11, 2019 5:15 pm


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